How to return my xfinity equipment.

While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with ...

How to return my xfinity equipment. Things To Know About How to return my xfinity equipment.

Oct 16, 2020 · What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you... Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.1.1K Messages. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees.

Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device(s) you'd like to return and select Continue. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. This ...

Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...Xfinity: $20 - $299/mo. 75 - 10,000 Mbps. ... leading to higher subscription fees to provide a return on investment for the provider. ... Equipment rental fees: If your …I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided.

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Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly …

Return rented equipment to the Verizon or the UPS Store nearest you. You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon ( 1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment …Bring your unwanted equipment to your nearest UPS Store and they'll take care of the rest. A UPS associate will pack and ship your equipment back to Comcast Business. You will receive a receipt with your tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to process and your ...Xfinity’s gateway is $14 a month as of this writing. But for $11 more ($25 a month total), you can get the rental gateway and unlimited data. If you have your own equipment and need unlimited data, that’s an extra $30 a month. In other words, buying your own equipment won’t save you money if you need unlimited data.I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …To create a pickup with UPS, login to the Xfinity portal, navigate to the Comcast equipment return page, select the device you want to return, and choose the UPS prepaid option. Print the shipping label, attach it to the box containing your equipment, and schedule a pickup with UPS using the tracking number on the label.Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.I canceled my Xfinity Internet service on October 26th. I only had Internet service, and I used my own modem for the entirety of my time with Xfinity. I never leased any equipment. However, I just received a text indicating I still have Xfinity equipment.You can find your print date listed at the top of your latest bill. This is because we bill a month in advance so you will see a credit on your next bill for any overage that was already billed to you. As for the equipment, it will naturally show on the app for some time until it is cleared from our back-end servers.To send a direct message: Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.To send a direct message: Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.

Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...

Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.Learn how to return Xfinity equipment when you are finished using it if you have Xfinity internet or cable in your home. Follow the instructions and receive the …Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me eight bucks for a box, but eight bucks is eight bucks. Question.To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Learn how to return Xfinity equipment.

Welcome letter: A letter addressed to you that includes your account number and phone number for reference. Getting Started guide: The document that provides step-by-step instructions for connecting your device (s) and activation of service. Xfinity return equipment card: A card that references how to return equipment to Comcast.

Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (107) Relevance. Selected Relevance. U. Equipment return. I need to speak with a representative concerning my Kim and equipment return.

Return rented equipment to the Verizon or the UPS Store nearest you. You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon ( 1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment …When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itI was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...Aug 11, 2022 · Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ... Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS 3.1 - which seemed to be ...XfinityChelseaB. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right ...We will provide this refund within thirty (30) days of Service disconnection and the return of all Xfinity Equipment, or within the timeline set by applicable ...

Key Takeaways: Returning Xfinity equipment is easy and convenient with multiple options available. You can choose to create a pickup with UPS, drop off at a …Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Instagram:https://instagram. gypsycrusader telegrammini ladd vanossekg practice exam 100 question quizlettapco careers Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you. darrell's bbq menudo crew salon missoula mt Xfinity eastern arizona courier obits To create a pickup with UPS, login to the Xfinity portal, navigate to the Comcast equipment return page, select the device you want to return, and choose the UPS prepaid option. Print the shipping label, attach it to the box containing your equipment, and schedule a pickup with UPS using the tracking number on the label. Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”.